PLEASE READ THESE TERMS OF USE (“AGREEMENT” OR “TERMS OF USE”) CAREFULLY BEFORE USING THE WEBSITE AND SERVICES OFFERED BY THIS WEBSITE. THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE WEBSITE AT www.desilook.in(THE “SITE”) AND ALL SERVICES PROVIDED BY US ON THE SITE

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT, 2000”). THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. THIS DOCUMENT IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF RULE 3 (1) OF THE INFORMATION TECHNOLOGY (INTERMEDIARIES GUIDELINES) RULES, 2011 THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS OF SERVICE FOR ACCESSING AND USING OF THE SITE.

THE DOMAIN NAME www.desilook.in, IS OWNED BY Yogeshvar Export.

www.These terms and conditions of use (“Terms of Use”) of the Website (as defined below) referred to as “Yogeshvar Export” or “We” or “Us” or “Ourself” or “https://www.desilook.in” or ” and the users/ registrants of the Website (“You” or “Your” or “Yourself” or “User”) describe the terms on which desilook offers You access to the Website and the Services (as defined below) through the Website..in

By using the Site in any manner, including but not limited to visiting or browsing the Site, you agree to be bound by this Agreement, including our other policies herein and/or available by hyperlink.

For Buyers

Desilook shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website.You are requested to regularly visit the “www.desilook.in” to view the most current Terms of Use. It shall be Your responsibility to check these Terms of Use periodically for changes. If you do not agree to any changes or updates to the Terms of Service, your remedy is to not use the Site and to cancel any accounts or Services you have signed up for. Your continued use of the Site or the Services after a change or update has been made to the Terms of Service will constitute your acceptance of such change or update.

The Website is a platform that facilitates the online sale and purchase of products and services offered by Desilook’s various affiliate/ registered vendors/service providers. The Services are offered to the Users through various modes which shall include, issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Offer For Sale.

AGE:

Our services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Desilook may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and change its eligibility criteria at any time.

ACCOUNT INFORMATION:

Desilook makes the Services available to You through the Website only if You have provided Desilook certain required User information or created an account (“Account”) through our registration process.

You must keep your account information up-to-date and accurate at all times, including any payment, contact or shipment details generally or in connection with an order, are true, complete and accurate. You agree and undertake to indemnify us against all damages, costs or losses incurred by us due to wrong, false, inaccurate or incomplete information provided by you

You must use every effort to keep your password safe and should not disclose it to any other person. You shall not transfer or sell your User Name to any other person

By providing your data, you agree to be communicated by us via email and sms to facilitate your shopping from our website. We may communicate promotional offers periodically and as and when required.

All information shared by you while creating your User Account or accessing the Site shall be protected in accordance with our Privacy Policy

Desilook’s services are not available to temporarily or indefinitely suspended users. Desilook reserves the right, in Desilook’s sole discretion, to cancel unconfirmed or inactive accounts. Desilook reserves the right to refuse service to anyone, for any reason, at any time.

ORDER:

The Site is an online platform just like eBay, where registered Sellers are displayed their product for sale. Purchase of such products will be subject to the Terms of use and such other additional terms, as specified by the Seller, if any.

All contractual terms (include price , shipping costs,payment term, delivery term, warranties, service after sale etc.) are offered by and agreed to between Buyers and Sellers alone. Desilook does not have any control or in any way involve itself in the offering or acceptance of such terms between the Buyers and Sellers

Desilook is not and cannot be a party to or control in any manner any transaction between you and our Sellers. You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the Sellers that you transact with.

Desilook does not make any representation or warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Site.Desilook accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Desilook is not responsible for any non-performance or breach of any contract entered into between you and the Sellers. Desilook cannot and does not guarantee that the concerned Seller will perform any transaction concluded on the Site. Desilook shall not and is not required to mediate or resolve any dispute or disagreement between you and the Sellers.

we will provide you with a visual representation of the product together with a summary description of the product cannot guarantee the exactness of such visual representation or description to appearance of the final product delivered to you. Aspects of your order such as appearance, size or colour may be caused due to difference in brands and size charts of different brands, number of pixels in an image and other circumstances that are not within our control.

You may place a binding order, either using your Account or as a guest, for any product made available on the Site pursuant to and upon completion of all the procedures like providing necessary address and contact details requested at the time of placing orders for shipment. Non-completion of such procedure prescribed on the Site shall not constitute a binding order and we will have no corresponding obligation to deliver the products ordered.

You may not change the address for delivery of the products provided by you after you place the binding order. To rectify any errors in a binding order you must contact our customer service representative.acceptance of any such change or rectification is at our sole discretion and our decision in this regard is final and binding. Provided further that, you will be responsible for and hereby agree to indemnify us against all loss, including charges for shipment of the product if applicable

Unauthorised use of other Desilook store accounts (other than your own), providing false information, including false identification, contact or shipment details constitute fraud.

We may from time to time introduce vouchers, offers and such other promotional schemes on the Site. The terms and conditions governing these schemes shall be specified while introducing these schemes.

Vouchers, prizes or credits cannot be redeemed for cash.

PRICING AND PAYMENT

Prices, available products or other Services may change from time to time at our sole discretion.

Payment for the products must be made by credit or debit card, cash on delivery, or some other prearranged payment method specified on the Site. Orders are not confirm until accepted by us, and we reserve the right to decline the acceptance of any order. Prices shown are inclusive of applicable taxes. shipping ,handling, and packaging maybe be additionally payable and will be notified from time to time

Due to technical issues, typographical errors or information received from our suppliers and service providers, prices of the products shown on the Site may vary during the order process. We request to you if any error in price or billing found by you then contact us within 24 hours of receiving your order so that we may provide a remedy for the same.

While carrying out payment, through any of the payment options provided on the Site, we are not responsible for losses or damage.

All valid credit / debit/ cash card/online payment transfer through net banking and other payment instruments are processed using a payment gateway or appropriate payment system and the same will also be governed by the terms and conditions agreed to between you and the respective issuing bank or payment instrument issuing company.

You agree, understand and confirm that the credit card details provided by you for availing of services on desilook.in will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. The said information will not be utilised and shared by our payment gateways or desilook.in with any of the third parties unless required for fraud verifications or by law, regulation or court order, desilook.in will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you desilook.in reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently.desilook.in reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or comissions in breach of these terms and conditions.

USE OF  WEBSITE

You agree and confirm that your use of the Website shall be strictly governed by the following binding principles

You may not use the Site in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any server, or threaten or interfere with any other person’s use or enjoyment of the Site,

You may not use “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or method, or any process,any software or hardware that damage, disable, overburden, or impair any server, or the network(s) connected to any server,disturb our services ( like navigational structure or presentation of the Website) or effects on users experience.

You agree and undertake not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, reverse engineer, adapt, translate, sell any information or services obtained from the our Services or the Site, without our prior express written consent.

You shall not scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website in any manner.

You agree that Desilook may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.

You agree and acknowledge that Desilook is not the seller of the products and the services and Desilook shall in no manner be deemed to be the seller of the products or services on this Website. Desilook is only facilitating purchase of the products or services by You from the vendor by providing the Services to You.

You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.

You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is unlawful through the Website.

You hereby acknowledge and agree that you have no proprietary interest, any rights, copyright, or other intellectual property right in any account details, photographs uploaded, other Content on the Site, or any other materials appearing in or generated by the use of the Services. You further assure us that any such account details, photographs or other Content provided by you are copyright free and do not infringe the intellectual property rights or policies of any third party.

You shall not use, host, display, upload, modify, publish, transmit, update or share any information which

->violate the legal rights (such as rights of privacy and publicity) of others or harms minors in any way

->is misleading, harmful, threatening, harassing, defamatory, obscene, unlawful,illegal activity, abusive, pornographic, libelous, invasive of another’s privacy, hateful, or racially, disparaging, relating to money laundering or gambling,Antiquity,Art treasure subject to the provisions of the Antiquities and Art Treasures Act, 1972

->involves junk mail,spamming,mask mailing

->promotes an illegal or unauthorized copy of another person’s copyrighted work

->contains videos, photographs or images of another person (with a minor or an adult)

->engages in commercial activities and/or sales such as contests, offers,sweepstakes, barter, advertising, MLM schemes, or the buying or selling of ‘virtual’ items related to the Website without our prior written consent

->contains viruses or any other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource and harmful

->Violate any code of conduct or other guidelines applicable to any Service or the Site or any Terms of Use

->You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website.

Desilook shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through groups of people, intentionally or unintentionally in any activity that violate the use of website or our any policies.

CONTENT

“Content” means the application, communications, images, video/audio,trademarks, logos,documents and all the material and information you see on the Site or in connection with the Services, whether provided by us or by users of the Services or by our vendors or by respective third parties.You are not permitted to use the Marks without the prior consent.

Our representatives may monitor your contents provided on the Site. But we cannot monitor all of the Content on the Site. If you found objectionable and in violation of our any policies, you can report it to [email protected]

We are not liable or responsible for Content that is generated by third party/seller or vendors sites or members, users or other guests on our Site.

We have the right in our sole discretion to edit, refuse to post, or remove any Content posted on the Site or in connection with any Service.

You agree that any Content You post may be used by us and You are not entitled to any payment or other compensation for such use.

Product colour may slightly vary due to photographic lighting sources or your monitor settings.

SUPPORT:

www.desilook.in or its executives are not responsible for any delay caused in attending to or replying to the queries via chat or call.

Any communication through chat may be stored by desilook.in for desilook.in reference; customer would not have the right to access this information at a later date.

While chatting/call you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.

The chat room will not be used for selling of any products or advising on business opportunity or any other form of solicitation.

You may proceed further, and chat with our online customer care executive only if you agree to the above terms and conditions.

3rd PARTY LINK:

The links to third party sites appearing on the Site will let you leave the Site. These linked sites are not controlled by us and may collect data or solicit personal information from you.

We, our respective affiliates,employee and agents are not responsible for such linked sites, content, business practices or privacy policies, or for the collection, use or disclosure of any information by those sites.

We provide such linked sites only as a matter of convenience and the inclusion of any link does not imply an endorsement by us of such linked sites.

LIMITATION OF LIABILITY

We, our respective affiliates, subsidiaries, officers, directors, stockholders, employees, licensors, distributors, sub-licensees, agents, franchisees or subcontractors (meaning, the “Parties”) do not warrant any connection to, transmission over, or results or use of, any network connection or facilities provided (or failed to be provided) through the Site or Services.

You expressly agree that the use of the Site, our services and the internet is at your sole risk. You are solely liable for any breach of third party rights caused by your uploading any form of data, photographs or other content onto the site and we and our affiliates and licensors have no liability in this regard.

We do not warrant that you will be able to access or use the site or services at times or locations of your choosing, or that we will have adequate capacity for the services as a whole or in any specific geographic area.

The parties assume no responsibility for any loss, cost or damages suffered by you, including, but not limited to, loss of data, items or characters from delays, non deliveries, errors, system down time, misdeliveries or service interruptions caused by the site, services or software, or by your or any other user’s own errors or omissions.

You acknowledge and agree that your sole and exclusive remedy for any dispute with any of the parties is to stop using the service.

The parties do not endorse, warrant or guarantee any third-party product or service offered through the site and will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.

The parties make no representations about the quality, safety, suitability or any other aspect of the services or information contained in the related graphics (Contents) published as part of the services for any purpose. Related graphics (Contents) published on the site and services could include technical inaccuracies or errors.The parties may make improvements or other changes in the services and site at any time.

The Site and Services, including, without limitation, all Content, contains copyrighted material, trademarks and other proprietary information (including, without limitation, images, logos, audio/video, text)

You hereby acknowledge and agree that you have no proprietary interest, moral rights, performers rights, copyright, or other intellectual property right in any account details, photographs uploaded, other Content on the Site, or any other materials appearing in or generated by the use of the Services.

Sellers / Vendors

We shall call, the person or any orginisation who puts their product or products as seller or vendor

SELLER ELIGIBILITY:

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website.If you are a minor (under the age of 18 years), you shall not register as a seller on the Website, transact or use the Website. We reserves the right to terminate your registration and/or refuse you access to the Website if we found you are minor ((under the age of 18 years).

If you register as a business entity, you represent that you are duly authorized by the business entity to accept the Terms of Use and you have the authority to bind the business entity to the Terms of Use.

ACCOUNT

If you use the Website, you shall be responsible for maintaining confidentiality of your display name and password and all activities that occur with the use of your display name and password.

if You provide or We suspect any information which is untrue, inaccurate, not current, incomplete or not in accordance with the Terms of Use,we shall have the right to suspend, terminate or block you from accessing the Website

A display name is the unique name that sellers use to identify themselves on the Website.

You can not use display name that violate any our’s or third-party’s trademarks, copyrights, or intellectual property rights.

We may have rights to disallow certain words and phrases (including combinations) from being used as display names

MULTIPLE ACCOUNT

Sellers shall not be permitted to have multiple accounts on the Website. This is due to protect fraud against users. Sellers can’t have more than one listing of an identical item at the same time

TRANSACTION AND PRODUCT LIABILITIES

We are providing marketplace service to help Buyers and Sellers connect whereby as Sellers you are selling to customers via our platform and we are charging commission for services associated with it.

Therefore invoicing and shipping to customer is your responsibility. Also any taxation related to sale of your products like VAT, CST etc is your responsibility. Also liabilities arising from the use, consumption and/or interaction with your products is solely yours and this site/We will not be responsible for any loss or damage due to your products.

All listed items must be kept in stock for successful fulfilment of sales. No listing can contain a disclaimer that suggests that a sale will be completed or order will be confirmed only if the item is available with the User who is listing the item. You agree that you shall not list an item if you are not in a position to deliver it immediately.

You will also not make any offer, either online or offline, or by making another listing on a different website,seller’s own website or any other business, to sell an item once you have made a listing with respect to such an item on the Website.

Listings with an email address or domain name in the title will not allowed.

All words used to describe an item, whether in the title, description of the item page, or any other way that may be found using search, must be strictly related to the item being sold.

We may communicate with you by email or any other mode of communication, electronic or otherwise

All commercial/contractual terms like price, shipping costs, payment methods and terms, date, period, and mode of delivery etc. are offered by you and agreed upon between you and buyers alone. we/this website do not determine, advice, have any control, or in any way involve itself in the offering or acceptance of such commercial/contractual terms between you and buyers.

You shall be responsible for providing information relating to the items offered to be sold by you on the Website. You undertake that all such information at all times shall be accurate and complete in all respects.

You shall not exaggerate or overemphasize the attributes of any items you propose to sell on the Website so as to mislead other Users in any manner. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer.

If the Website provides for categories of items, then the User must take adequate care to list items in the appropriate category.

You represent and confirm that you shall be the sole and exclusive legal owner of all items of any description that you propose to offer for sale on the Website. You shall have absolute right free of any encumbrance, lien, hypothecation, mortgage, charge, and adequate title and authority to deal in and offer for sale such items as may be listed by you on the Website.

If it comes to your knowledge that any Transaction or attempted Transaction relating to any item listed on the Website is violative of this clause or this User Agreement or applicable laws, you shall take all steps to inform the Company of the same forthwith.

You will not engage in any unfair consumer practice or any such practices that are forbidden under applicable laws, including but not restricted to the Consumer Protection Act, 1986.

Buyers of items on the Website are entitled to write reviews and rate the items as well as the seller on the Website. As a seller, you accept that such reviews and rating may be adverse to your business, economic and other interests including reputation. You hereby relinquish any right you may have to take legal or any other action against persons who have provided such reviews/ ratings or against the Company or the Website for any loss of business, reputation or any other loss arising out of such reviews or ratings provided by buyers and other Users in consideration of being allowed to participate in the website for the purpose of selling your items

The price of the item proposed to be purchased shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof. The shipping and handling charges included in the price of the item must be reasonable and cannot be disproportionate to the cost of the item or significantly above actual cost which may be charged by a reputed and competitive service provider.

We can change in your product details like title,description, price etc. for marketing purpose with/without inform you.

This website/We do not make any representations or warranties regarding specifics like quality, value, and salability etc. of the items or services proposed to be sold, offered to be sold,or purchased on the Website. This website/We accept(s) no liability for any errors or omissions, whether on behalf of itself or third parties.

This website/We is/are not responsible for any nonperformance or breach of any contract between you and buyers and cannot and does not guarantee that you and buyers concerned will perform transactions) concluded on the Website.This website does not make any representations or warranties regarding item-specifics (such as legal title, identity, etc.)

We are not responsible for unsatisfactory or delayed performance of services, damages, or delays as a result of items which are out of stock, unavailable, or backordered.The Website is only a platform that can be utilized by you to reach a larger customer base to sell items or services. We only provides a platform for communication and it is agreed that the contract for sale of any products or services shall be a strictly between you and the buyer.

You release and indemnify Us and/or any of our staff or representatives from any cost, damage, liability or other consequence of any of the actions of the users on the Website and specifically waive any claims that you may have in this behalf under any applicable law.

Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with underage persons or people acting under false pretense

CONTENT UPLOADED / POSTED ON WEBSITE

Listings may only include content generated by you in the form of Contents like text descriptions, graphics and pictures that describe your item for sale. You agree that use of logos or trademark owned by a third party producer or manufacturer can lead to infringement of intellectual property rights of such third party. You will be solely responsible for listing and use of such trademark or intellectual property on the Website, and will hold the Website and the Company indemnified and harmless against any claim by third parties that may arise in respect of such use. You agree that under no circumstances would you use brand names or trademarks not owned by you unless the item that you are listing on the Website carries the brand name or trademark of its original manufacturer or producer.

All content like text,images/graphics, videos/audio files,trademarks, logos, messages, emails, reviews etc. other material or information are third-party generated and we have no control over such third party generated content.

No part of the Website and content may be used any manner like copied,mirroring, republished, uploaded,publicly displayed, encoded, translated in any way to any medium (Like on other website,Holdings etc.) , publication, distribution or any commercial enterprise without our prior written permission.

You shall be responsible for any content posted/uploaded/transmitted on the Website. That such content will become our property and you grant us to use the content or any of its part or elements for any type of purpose forever.You agree that any content you post may be used by us.

USE OF WEBSITE

You agree and confirm that your use of the Website shall be strictly governed by the following binding principles.

You agree not to list and propose to sell any item on the Website that is set out in the list of Restricted Items set out in Annexure 1 here to.

You shall not host, display, upload, modify, publish, transmit, update or share any information which

->belongs to another person and over which you have no right

->is grossly misleading, harmful, threatening, harassing, defamatory, obscene, unlawful,illegal activity, abusive, pornographic, libelous, invasive of another’s privacy, hateful, or racially, disparaging, relating to money laundering or gambling,Antiquity,Art treasure subject to the provisions of the Antiquities and Art Treasures Act, 1972

->involves junk mail,spamming,mask mailing

->promotes an illegal or unauthorized copy of another person’s copyrighted work

->contains videos, photographs or images of another person (with a minor or an adult)

->engages in commercial activities and/or sales such as contests, offers,sweepstakes, barter, advertising, pyramid schemes, or the buying or selling of ‘virtual’ items related to the Website without our prior written consent

->contains viruses or any other computer codes, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource and harmful.

You shall not use any ‘robot’, ‘spider’, automatic device, program, algorithm,’deep-link’, methodology, or any similar or equivalent manual process or any other way,to access, acquire, copy, monitor any portion of the Website or content and interfere with the proper working of the Website, any transaction being conducted on the Website or any other person’s use of the Website.. We reserve our right to bar any such activities

You shall not attempt to gain unauthorized access to any portion or feature of the Website, other systems, networks connected to the Website, server, computer, network, or the services offered on or through the Website by hacking, password ‘mining’, or any other illegitimate means.

You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website or breach the security, authentication measures on the Website or any network connected to the Website.

From time to time you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects.

Your correspondence or business dealings with or participation in the promotion of advertisers on or through the Website (including payment and delivery of related products or services, any other terms, conditions, warranties, or representations associated with such dealings) are solely between you and such advertisers. We shall not be responsible or liable for any loss or damage of any sort incurred as a result of such dealings or the presence of such advertisers on the Website.

Use of the payment facility provided in website shall not render Desilook responsible for non delivery, damage, breach of representations and warranties or fraud to items listed on the Website.

You have authorized us or our service providers to collect, process, facilitate, and remit payments or the transaction price through our payment facility electronically or through cash on delivery (CoD) to and from buyers.

We shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group(s) of people, intentionally or unintentionally, in DoS (denial of service) / DDoS (Distributed Denial of Service)

DISPATCH & REMITTNCE TO SELLERS

We will try our best to use reputed postal/ courier service provider with good track record which provide tracking facility or our logistics partner for shipped items.

Logistic Partner do accept documents for shipping from one destination to other. Your consignment must not contain anything will infringe the Indian Postal Act 1983 or law.

Shipments are delivered only to the Receiver`s address given by the Shipper but not necessarily to the named Receiver personally.

Hazardous Nature Items expressly prohibited and shall not be accepted.

Not to enclosed CASH,Jewels,High Value Items, any unnecessary documents/certificates.

Declare value of consignment on shipping label or note at time of booking.

Logistic Partner shall not be liable for any loss due to the causes beyond its control such as Floods, Fire, Theft, War,Accidents or any ACT of GOD Etc and also not liable for any loss, wrong/miss-delivery, delay or damage to Items.

Octroi or any other taxes/charges levied by any Central/State/Local Authorities wherever applicable shall be paid by the consignor / Shipper/Seller.

If shipment could not be picked up by Consignee(Buyer) because of reasons then Logistic Partner will not responsible for the same.

You shall send an invoice addressed to the Buyer for the Transaction Price together with the item at the time of Dispatch

It is the sole responsibility of the seller to ensure that the goods shipped are received by the buyer are in good condition and not damaged for any reason whatsoever

seller(You), shall be required to dispatch the products and/or services for every transaction to the buyer within the time period as provided in the policies.

We will not be responsible for undertaking any insurance for items sold by sellers on the Website.seller will be responsible for undertaking transit insurance for products sold on the Website.

POD(proof of dispatch/delivery) will be provided by delivery channel. kindly keep it with you upto 10 month from delivery date. the PODs should be furnished to the Company on demand within the timeframe as notified from time to time

Seller agrees that the dispatch details shall be true, correct, and shall not be misleading,false, unauthorized, illegal.

if seller fails to provide dispatch details or not complying with policies then it may lead to suspension and/or termination of seller account

A seller agrees that the transaction price paid by a buyer will be remitted to a seller’s bank account upon the following events

→ a buyer confirms the delivery of Item

→ a buyer does not raise a refund claim within such time period mention in policies.

→ Buyer not taking any action on the Website to confirm Delivery or non- receipt of item within [5] days of expiry of the prescribed Delivery time despite the confirmation of Dispatch of item by Seller to the Buyer

→ a buyer’s refund request is rejected by us due to any policies breach

All remittances to Sellers in respect of Payment on Delivery Transactions shall be made through cheque/ demand draft or online bank transfer to Seller’s Bank Account. In cases where the Payment on Delivery option is selected, remittance of the Transaction Price paid by the Buyer will be made within [21] days of Delivery and only after the payments received from the Logistics Partner are reconciled with the Website/ Company

The Company reserves the right to keep on hold the remittance to the Seller for purposes of safety of the Company and/or Users

Once the transaction is completed as mention above, the remittance to seller shall be made in accordance with RBI rules and/or Guidelines.

 

OUR CHARGES / COMMISSION

Registration on the Website is free. Our charges only apply once your items will be sale.

We charge Rs.145 fix for product upto Rs.999 and for Rs.1000 and more we charge 20%-50Rs. as Commission + Applicable Service tax. Return charges are not included in our commision. Return charges paid by sellers . The commission is calculated on the display price of the product on our webiste. Any direct or indirect discounts given by the Company will not be considered in the sale price. Shipping, packaging and handling is managed by Seller. .

We reserves the right to change our fee policy at any time without given prior notice.

We reserve rights to introduce fees for our new services as well as also introduced/amend or fees for existing services if needed. Changes in fee/charges will become effective immediately once we reflect/posted on our website.You are responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges etc. applied.

we may limit your activity, immediately suspend/terminate/block your account in the event of, including but not limited to, the following:

→ If you break our terms of use or any other policies.

→ break law or any illegal activity we found

→ we not verified information given by you.

A suspended or blocked seller may not register or attempt to register on website in any manner until we will not give permission to do so.

We shall have rights to inspect/audit seller’s records,location of business also through our approved third party.

Right now we provide service in India only.

The place of jurisdiction shall only be Surat,Gujarat,India.

SELLER / VENDOR SUPPORT

Please send any comments or questions or suggestion to [email protected]
LIMITED LICENCE

Sellers have no rights to use our name,our brand, our logo in any manner
ANNEXURE 1

LIST OF RESTRICTED ITEMS

->Alcohol which includes alcohol or alcoholic beverages such as beer, liquor, wine or champagne, Body parts which includes organs or other body parts,

->Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free. Copyright unlocking devices which include Mod chips or other devices designed to circumvent copyright protection

->Copyrighted media which includes unauthorized copies of books, music, movies and other licensed or protected materials

->Copyrighted software which includes unauthorized copies of software, video games and other licensed or protected materials, including OEM or bundled software

->Counterfeit and unauthorized goods which includes replicas or imitations of designer goods; items without a celebrity endorsement that would normally require such an association; fake autographs, counterfeit stamps, and other potentially unauthorized goods

->Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including herbal drugs like salvia and magic mushrooms

->Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items

->Endangered species which includes plants, animals or other organisms ( including product derivatives) in danger of extinction

->Gaming/Gambling which includes lottery tickets sports bets, memberships/enrollment/ online gambling sites, and related content

->Government IDs or documents which includes fake IDs, passports, diplomas and noble titles

->Hacking and cracking material which includes manuals, how-to guides, information, or equipment enabling illegal access to software’s, servers websites, or other protected property

->Illegal goods which includes materials, products, or information promoting illegal goods or enabling illegal acts

->Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes

->Offensive goods which includes literature, products or other material that:

->Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors

->Encourage or incite violent acts

->Promote intolerance or hatred

->Offensive goods, crime which includes crime scene photos or items, such as personal belongings, associated with criminals

->Prescription drugs or herbal drugs or any kind of online pharmacies which includes drug or any other products which requires a prescription by a licensed medical practioner.

->Pyrotechnic devices, combustibles, corrosives and hazardous materials which includes explosives, fireworks and related goods; toxic, flammable and radioactive materials and substances

->Regulated goods which includes air bags; batteries containing mercury; Freon or other similar substances/refrigerants; chemical/industrial solvents; government uniforms; car titles; license plates; police badges and law enforcement equipment; lock-picking devices; pesticides; postage meters; recalled items slot machines; surveillance equipment; goods regulated by government or other agency specifications

->Securities which includes stocks, bonds, or related financial products

->Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products

->Traffic devices which includes radar detectors/jammers, license plate covers, traffic signal changers, and related products

->Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts and other armaments

->Wholesale currency which includes discounted currencies or currency exchanges

->Live animals or hides/skin/teeth, nails and other parts etc. of animals

->Multi level marketing collection fees

->Matrix sites or sites using a matrix scheme approach

->Work-at-home approach and/or work-at-home information

->Drop-shipped merchandise

->Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international, including the laws of India.

->The merchant providing services that have the potential of citing the Payment Gateway Facilitators in a poor light and/or that may be prone to “Buy & Deny” attitude of the cardholders when billed (e.g. adult material/mature content/escort services/friend finders) and thus leading to chargeback and fraud losses

->Business or websites that operate within the scope of law which are not absolutely clear or are ambiguous in nature (Web-based telephony, websites supplying medicines or controlled substances, websites that promise online match making, etc)

->Businesses out rightly banned by law (e.g. betting & gambling/publications and content that is likely to be interpreted by authorities as leading to moral turpitude or decadence or incite caste/communal tensions, lotteries/ sweepstakes& games of chance)

->The merchant who deal in intangible goods/services (e.g. software download/health/beauty products), and business involving pyramid marketing schemes or get-rich-quick schemes. Any other product or service which in the sole opinion of the EBS or the Payment Gateway facilitators, is detrimental to the image and interests of either of them/ both of them, as communicated by either of them/both of them to the merchant from time to time. This shall be without prejudice to any other terms and conditions mentioned in this Agreement.

->Bulk marketing tools which includes emails, lists, software or other products enabling unsolicited email messages (spam)

->Web-based telephony/SMS/Text/Facsimile services or Calling cards. Bandwidth or data transfer/ allied services. Voice process/knowledge process services

->Mailing lists

JURISDICTION AND GENERAL

This User Agreement shall be construed in accord with the applicable laws of India. The Courts at Surat, Gujarat, India shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by www.desilook.in and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended time to time. The arbitration shall be held in Surat. The Court of judicature at Surat alone shall have the jurisdiction and the Laws of India shall apply.

You agree to indemnify and hold the Parties, harmless from any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third-party or suffered by us due to or arising out of your use of the Services or the Site.

Our performance of this agreement is subject to existing laws and legal process, and nothing contained in the Terms of Service is in derogation of our right to comply with any governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by with respect to such use

This agreement constitutes the entire agreement between you and desilook.in with respect to the desilook.in sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and desilook.in with respect to the desilook.in sites/services. desilook.in ‘s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

CONTACT US

We recommand you to contact at appropriate department in order your conern to resolute faster.

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For Vendor : [email protected]

Any time 🙂 : [email protected]