FAQs

Frequently Asked Questions


Unfortunately, products listed as ‘Out of Stock’ are not available for sale.

You can shop on Desilook.in by providing just your email ID. While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one. By creating your own account, you can enjoy a personalized shopping experience, quicker checkout and can easily manage your orders as well.

A product could be listed under different prices. That is the nature of Desilook.in that We are Offering Same Product With Different Rate.

While placing an order, if your payment fails but you still wish to order the products, you can go to Your Account and re-order the products from the ‘Pending Orders’ section.

Please note that the payment link generated to re-order those products is valid only for 3 days as per our payment gateway’s guidelines.

You can cancel your order at any point after placing an order. You cancel it directly by login into Your Account.

Go to ‘My Accounts’ section. In the My Account page, click on the ‘My Orders’. Expand order details by clicking on the ‘Order Number’ link. To cancel, click on the ‘Cancel delivery’ button.

You can review the status of your orders and other related information in the ‘My Account’ section In the My Account page, click on the ‘My Orders’ link to view the status of all your orders. To view the status of a specific order, click on the ‘Order Number’ link.